![\"\"](\"https:\/\/josemestre.com\/wp-content\/uploads\/TAULA-PORTES-nacional_ENG_2022.png\")
<\/p>\n[vc_row][vc_column][vc_column_text]<\/p>\n
<\/p>\n
If the user are not agree with the content of these navigation general conditions may abandon this site, being unable to access and dispose all the services that this site is offering.<\/p>\n
The user declares that he is of legal age (over 18 years) and has legal capacity to be entailed by these general conditions. By the same token, he accepts without exceptions that his access and the use of this website, its services and the contents of these services, takes place on their own responsibility.<\/p>\n
Access to this website is free and its visualization does not require any previous subscription or registration. All the provided links with other websites that might arise and their use by the user, are subject to their own general conditions and also to their specific conditions required from these websites. Any different use is expressly forbidden.<\/p>\n
As a producer and authorised distributor from all the brands from this website, JOS\u00c9 MESTRE, S.A. will respect the regulations about intellectual property.<\/p>\n
The user declares acknowledges and the acceptation of the general conditions of contracting and also any private or specific condition that might happen to acquire certain products from JOS\u00c9 MESTRE\u2019s online store, conditions that will appear duly during the navigation.<\/p>\n
<\/p>\n
The following information identifies the owner of this website:
\nOwner:\u00a0JOS\u00c9 MESTRE, S.A.
\nC.I.F.\/VAT number:\u00a0A59943571
\nAddress:\u00a0C\/Provid\u00e8ncia, 70
\nCity:\u00a008024 – Barcelona
\nTelephone:\u00a0932857040
\nContact: email: gemma.mestre@josemestre.com<\/p>\n
JOS\u00c9 MESTRE, S.A. has the following Spanish health registration number 39.04443\/B.<\/p>\n
Register data:
\nBusiness register: BARCELONA
\nSheet:\u00a0B-31869
\nPage: 36
\nVolume:\u00a022132
\nBook:\u00a06920\/2003
\nSection: 13<\/p>\n
<\/p>\n
As provider, JOS\u00c9 MESTRE, S.A. has the duty of provide the services offered on this website to final users and also guarantee the secret of all the communications that might exist with the user and answer all the claims that may arise.<\/p>\n
JOS\u00c9 MESTRE, S.A. may unilaterally modify at any time, the configuration of this website, all conditions of the service and its content, as well as eliminate them, limit them and suspend them temporally or definitively.<\/p>\n
The distribution of all the acquired products will be done by third party specialized enterprises hired for that purpose.<\/p>\n
<\/p>\n
At any moment, the final user must realize a licit use of the provided services on this website according the current laws, always respecting the intellectual property rights from JOS\u00c9 MESTRE, S.A. or a third part. In this context, the final user guarantees that all the developed activities generated through this website will be according the current laws, the morality, public order, social customs and they will not be offensive for the name and the commercial image of JOS\u00c9 MESTRE, S.A., other website users or third parts.<\/p>\n
The final user will not make through the provided services from JOS\u00c9 MESTRE, S.A. on this website, any action which cause damages or an alteration of its content, will not hamper a smooth functioning of this website, will not cause any kind of technical problems, will not transfer elements susceptible to carry IT viruses or to damage, interfere or to intercept totally or partially this website, and neither will hack or modify the electronic mail of other users.<\/p>\n
In any circumstance, the user is the exclusive responsible about the truthfulness of the introduced data.<\/p>\n
<\/p>\n
JOS\u00c9 MESTRE, S.A. does not guarantee the availability and continued functioning of this website and its services. Therefore, JOS\u00c9 MESTRE, S.A. excludes itself of any liability for damage of any nature which may arise from a lack of availability or continuity of this website, its services or any use that the users may have attributed to this website. In any case, JOS\u00c9 MESTRE, S.A. will do its best efforts to maintain the continual availability of its website.<\/p>\n
JOS\u00c9 MESTRE, S.A. will not be liable for any security errors that might occur due to the use of outdated or insecure versions of the user\u2019s browser, also will not be responsible for any activating security mechanism for keys or user codes on browsers or for any damage, errors or inaccuracy which could arise from the malfunctioning of the same.<\/p>\n
JOS\u00c9 MESTRE, S.A. has applied all the technical and organizational measures to guarantee the integrity, confidentiality and availability of all personal data provided by the users; despite that cannot guarantee the absence of viruses or other elements on the contents of this website that may produce computer alterations (software or hardware) on user\u2019s system or on any electronic document stored on his computer system.<\/p>\n
The online store on www.josemestre.com exempts itself for any damages or loss of any nature which may produce alterations produced by the presence of viruses on its contents and which may produce alterations on user\u2019s computer systems, electronic documents, files, etc.<\/p>\n
Users accepts that this website has been created and developed in good faith by JOS\u00c9 MESTRE, S.A. with information coming from internal and external sources which appears in the actual condition, consequently, may contain errors or inaccuracies. For that reason, the user exonerates JOS\u00c9 MESTRE, S.A. from any responsibility related with reliability, utility or false expectations produced by the portal during the navigation.<\/p>\n
<\/p>\n
All the intellectual property rights about the content on this website are owned by JOS\u00c9 MESTRE, S.A., excluding those rights belonging to other companies with which it has signed a contract for the provision of contents and therefore, they are protected by the national and international regulations about intellectual and industrial property rights.<\/p>\n
All the designs, pictures, maps, graphics, brands, headings, distinctive signs or logos, frames, banners, software and its different codes, fonts, objects, etc. from this website are owned by JOS\u00c9 MESTRE, S.A., who own legitimately and exclusively all the commercial use about them.<\/p>\n
The users entering this website cannot copy, modify, distribute, transmit, reproduce, publish, transfer or sell all the elements mentioned previously and cannot create new products or services byproduct from the obtained information. The user can only view and load this website for personal and non-commercial use. This fact does not can be extend to third parties or entities.<\/p>\n
About the graphics or designs appearing on this website owned by partners of JOS\u00c9 MESTRE, S.A., the conditions previously presented will be also applied except in case of contrary agreements. It is strictly prohibited for users any modification of the website contents.<\/p>\n
JOS\u00c9 MESTRE, S.A., shall ensure that the content of this website is not pornographic, xenophobic, discriminatory, racist, and defamatory or encourage violence. Similarly endeavor to avoid any circumstance that may be harmful to users.<\/p>\n
<\/p>\n
Nobody can post any kind of link on this website from any other website without the previous and expressed consent from JOS\u00c9 MESTRE, S.A. In case that this website could hold links to other websites owned by other companies or title holders, JOS\u00c9 MESTRE, S.A. manifests that they have not any control about these websites and is not responsible about its content.<\/p>\n
All the links this website could hold will be only informative, with no valuations about its content, owners, services or products offered through them. In any case, JOS\u00c9 MESTRE, S.A., is exempt from any responsibility related with them in front any kind of complain or claim.<\/p>\n
<\/p>\n
These present general sale conditions will regulate expressly all the commercial relations between JOS\u00c9 MESTRE, S.A. and the users or buyers who will acquire any offered product through its online store www.josemestre.com.<\/p>\n
These conditions have been created according the current regulations in that matter, in particular, according the Spanish regulations: Ley 34\/2002, de Servicios de la Sociedad de la Informaci\u00f3n y de Comercio Electr\u00f3nico. Ley 7\/1998 sobre Condiciones Generales de Contrataci\u00f3n. Real Decreto 1906\/1999 por el que se regula la contrataci\u00f3n telef\u00f3nica o electr\u00f3nica con condiciones generales en desarrollo del art\u00edculo 5.3 de la Ley 7\/1998. Real Decreto Legislativo 1\/2007 Texto Refundido de la Ley General para la Defensa de los Consumidores y Usuarios y otras leyes complementarias. Ley 7\/1996 de Ordenaci\u00f3n del Comercio Minorista. Ley 59\/2003 sobre Firma Electr\u00f3nica.<\/p>\n
The purchase and navigation through the online store www.josemestre.com, constitutes an acceptance by the user, without any kind of reservation, of each and every one of the following general conditions and also of each specific or particular conditions.<\/p>\n
<\/p>\n
JOS\u00c9 MESTRE, S.A., informs that the buying processes offered on its online store www.josemestre.com are detailed expressly on the section \u201cHow to buy\u201d, the user can enter to this section through the provided link on the website.<\/p>\n
The user declares knowing and accepting expressly the terms and conditions expressed previously.<\/p>\n
<\/p>\n
The user can register himself at last step of an order through the set up form on the section \u201cCheckout\u201d. When filling all the requested fields and accepting private policy, terms and conditions, the user will receive a confirmation email on the user\u2019s provided mail account for the purpose of being notified, among others.<\/p>\n
All the personal data, logins and access passwords on the online store www.josemestre.com are personal and non-transferrable. For any change on the personal data, is the user\u2019s responsibility to communicate these changes to JOS\u00c9 MESTRE, S.A.<\/p>\n
Is user\u2019s responsibility, as appears on the present general conditions accepted for any user who navigates through this website, to block third parties from use the online store www.josemestre.com with his personal data, logins and access passwords. Also, the registered user is the only one responsible about the election, loss, subtraction or non-authorized use of any code, password or personal key and all the consequences that may derivate from these.<\/p>\n
In any case, is the user\u2019s responsibility an appropriately use of the online store www.josemestre.com and the safekeeping of logins, passwords or personal keys, in order to refrain from use it for illegal and forbidden purposes according to these conditions.<\/p>\n
The user may at any time unsubscribe automatically from being a user on www.josemestre.com without a retroactive effect in his decision. He will have to communicate his decision to the Service Customer Office by calling to 932 857 040 or by email at contacto@josemestre.com<\/p>\n
JOS\u00c9 MESTRE, S.A. reserves the right to cancel any user\u2019s name and password, thus, deny the access to this website to these users which does not respect the present terms and conditions which regulates his navigation on this website.<\/p>\n
<\/p>\n
www.josemestre.com will show at any moment all the products on sale along with some characteristics and its price. JOS\u00c9 MESTRE, S.A. reserves his own right to decide in every moment the offered products through www.josemestre.com. For this reason, JOS\u00c9 MESTRE, S.A. could add at any moment new products on the online store, products which will keep the same conditions as exposed on these general conditions. By the same way, JOS\u00c9 MESTRE, S.A. reserves his own right to block in any moment and unannounced, the access to any existent product offered on the online store www.josemestre.com<\/p>\n
<\/p>\n
Product prices will appear on screen and will be indicated in Euros.<\/p>\n
<\/p>\n
All products are subject to stock availability on our storage.<\/p>\n
<\/p>\n
As we show on the following tables, shipping prices may vary depending on the total amount of an order.<\/p>\n
<\/p>\n
*For shipments on Canary Islands, Ceuta and Melilla we include on the price, the Customs Tariff from Spain but the internal costs, taxes or customs tariff from these regions must be in charge of the customer.<\/em><\/p>\n Costs for shipments on European Union countries:<\/p>\n Countries in zone G1: Germany, Austria, Belgium, France, Holland, Italy and Luxembourg.<\/em> <\/p>\n Once the user has purchased on our online store www.josemestre.com, he will see on his screen an order\u2019s confirmation. The user can download at any moment this document on \u201cMy account\u201d section as long as he has an account. By the same way, he will receive an email with his purchasing confirmation. An order\u2019s confirmation and any print version of this document have not have validity as an invoice.<\/p>\n The customer will receive by email or postal mail the invoice corresponding to his order.<\/p>\n <\/p>\n The customer can contact with the Service Customer Office by calling at (+34) 932 857 040 during the corresponding time schedule or sending an email to contacto@josemestre.com<\/p>\n <\/p>\n In case the customer is unable to be present at the delivery, his order would be delivered at any other person present on the provided address and of legal age (over 18 years). The online store www.josemestre.com understands that the person who receives an order on the provided address, has been authorized by the customer to receive the order on his name. For this reason, is the customer\u2019s responsibility to authorise a third person to receive his order on the provided address.<\/p>\n The purchase delivery will be on the provided address by the customer and the receptor of the order will have to sign the corresponding delivery note. Also, the deliverer will have to provide a delivery note which will be signed by the receiver. In case of any incidence detected in that moment, the receiver will have to notify the incidence on the delivery note.<\/p>\n JOS\u00c9 MESTRE, S.A. through the online store www.josemestre.com, cannot be held responsible for undeliverable orders in cases when there are wrong provided addresses by the user.<\/p>\n For undeliverable orders, the delivery company should try to contact with the customer (as long as JOS\u00c9 MESTRE, S.A. has the customer\u2019s telephone number to contact) for a second delivery. Facing the impossibility of a contact, the customer will find in his address a notification to agree another delivery (with a maximum of 2 attempts). For a third attempt, the customer should take responsibility of any added cost.<\/p>\n Delivery time schedule: From Monday to Friday (working days) from 9:00 AM to 19:00 PM on provided customer\u2019s address.<\/p>\n <\/p>\n The sending of the invoice derived from the purchase of any of our products through the web page, will be electronically, by email.<\/p>\n Said shipment will be made to the email address provided by the customer at the time of making the purchase.<\/p>\n <\/p>\n The customer can choose between the following payment methods:<\/p>\n Credit or debit cards:<\/strong> The payment validation will be done instantly. The online store www.josemestre.com accepts the following bank cards:<\/p>\n VISA, MASTERCARD OR ANY DISCOVER\u00ae CARD<\/p>\n Under no circumstance payments can be done with false or fraudulent bank cards. In case of any suspicion of a use of that kind of bank cards by anyone, JOS\u00c9 MESTRE, S.A. will be authorized to cancel any payment and to alert the corresponding authorities.<\/p>\n Payment by transfer:<\/strong> the customer should transfer the total amount of his order (including delivery costs) to the following bank account:<\/p>\n Beneficiary: JOS\u00c9 MESTRE, S.A.<\/p>\n IBAN: ES44 2100 3012 8322 0047 0150<\/p>\n On the field \u201cordering customer\u201d, \u201csender\u201d, \u201cpayment originator\u201d\u2026 the customer should indicate the order\u2019s number, and his complete name.<\/p>\n The limit to order a transfer is 7 working days from an order\u2019s realisation. No orders will be accepted as valid until the payment has been verified and for that reason, the delivery time will start when the payment has been verified.<\/p>\n <\/p>\n Purchasing through www.josemestre.com online\u2019s store is a fast and easy way to buy our products as well as a secure way. Our compromise in security for all the commercial transactions has been always one of our priorities.<\/p>\n Our commercial electronic system is hosted in a secure server which has been obtained and guaranteed by CAIXABANK, S.A. By this way, any confidential information sent is made with a total security.<\/p>\n <\/p>\n The customer has a limit of 14 days counting from the day the package has been delivered to communicate a return. This return should be communicated through the email account contacto@josemestre.com. Any return with the products used, manipulated in some way by the user or without its original packing will be refused.<\/p>\n Once JOS\u00c9 MESTRE, S.A. has received a return\u2019s communication will send an email to the customer confirming the return and also will communicate all the steps to follow by the user. After this communication by mail, the customer has a limit of 10 days to send the products.<\/p>\n The customer should send the goods with its original documentation.<\/p>\n <\/p>\n As an essential requirement, the products should be returned in perfect conditions and with its original packing.<\/p>\n In any return, once the products have been returned, JOS\u00c9 MESTRE, S.A. will inspect the returned product and will contact with the customer in no more than 10 days to send again the returned products or to refund them. Only in that cases when a return has been accepted.<\/p>\n <\/p>\n Once the return has been accepted, we are going to refund the total amount through bank transfer. For that reason, a bank account is going to be requested to the customer to proceed to the corresponding refund.<\/p>\n The total amount to refund is going to be the price of the returned products without delivery costs.<\/p>\n <\/p>\n The data controller of your data will be JOS\u00c9 MESTRE, S.A. with VAT number A59943571 and located in C\/Provid\u00e8ncia, 70 \u2013 08024 Barcelona.<\/p>\n <\/p>\n The signatory can choose at any time between the channels or media to receive or not any offer or commercial communication by contacting with JOS\u00c9 MESTRE, S.A.\u2019s main office.<\/p>\n <\/p>\n <\/p>\n All treated data by JOS\u00c9 MESTRE, S.A. to reach any previously detailed purposes could be communicated to the following consignees according to legal communications: any organisms or public administration, financial institutions or other enterprises hired by JOS\u00c9 MESTRE, S.A. On that basis, all mentioned communication data, seek to guarantee the correct development of any commercial relationship and to accomplish all the legal obligations of JOS\u00c9 MESTRE, S.A.<\/p>\n <\/p>\n All data will be stored during the commercial relationship, also at the end of this one, to ensure compliance with all JOS\u00c9 MESTRE, S.A.\u2019s legal obligations during legal prescription periods which must be applied. At the end of this prescription periods, all data will be removed or blocked.<\/p>\n <\/p>\n Any person interested have right to obtain a confirmation from JOS\u00c9 MESTRE, S.A. about data treatment. As appears in data protection regulations, any client or user of this website can accede, rectify, limit the treatment, suppress or cancel his data as well as oppose to its treatment.<\/p>\n Any person can exert the previous mentioned rights by a certified mail which must be sent at the following address as we detail: Finally, we inform that you have the right to present any complain to Spanish protection data agency (Agencia Espa\u00f1ola de Protecci\u00f3n de Datos), especially if you\u2019re not satisfied in respect of the exercise of your rights. You can contact with them through its website: www.agpd.es<\/a>.<\/p>\n <\/p>\n These general conditions about access, use and navigation and also any commercial relationship between the user and JOS\u00c9 MESTRE, S.A. are going to be regulated by the Spanish laws. For any litigation arising from the existence or content of the present general terms or from any commercial relationship between JOS\u00c9 MESTRE, S.A. and the user, both parties will submit to the exclusive jurisdiction and competence of the Barcelona\u2019s Tribunals.<\/p>\n [\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":" [vc_row][vc_column][vc_column_text] GENERAL CONDITIONS ABOUT ACESS, USE AND SALE ON THE WEBSITE WWW.JOSEMESTRE.COM BY JOS\u00c9 MESTRE, S.A. 1. INTRODUCTION If the user are not agree with the content of these navigation general conditions may abandon this site, being unable to access and dispose all the services that this site is offering. The user declares that […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/josemestre.com\/en\/wp-json\/wp\/v2\/pages\/12070"}],"collection":[{"href":"https:\/\/josemestre.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/josemestre.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/josemestre.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/josemestre.com\/en\/wp-json\/wp\/v2\/comments?post=12070"}],"version-history":[{"count":30,"href":"https:\/\/josemestre.com\/en\/wp-json\/wp\/v2\/pages\/12070\/revisions"}],"predecessor-version":[{"id":27624,"href":"https:\/\/josemestre.com\/en\/wp-json\/wp\/v2\/pages\/12070\/revisions\/27624"}],"wp:attachment":[{"href":"https:\/\/josemestre.com\/en\/wp-json\/wp\/v2\/media?parent=12070"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"\"](\"https:\/\/josemestre.com\/wp-content\/uploads\/TAULA-PORTES-internacional_ENG_2022.png\")
<\/p>\n
\nCountries in zone G2: Slovenia, Estonia, Finland, Greece, Ireland, Latvia and Lithuania.<\/em><\/p>\n8.4.5. Purchase formalisation<\/h4>\n
8.4.6. Tracking an order<\/h4>\n
8.4.7. Delivering an order<\/h4>\n
8.4.8. Sending the invoice<\/h4>\n
8.5. Method payments<\/h3>\n
8.6. Security<\/h3>\n
8.7. Returns & Refunds<\/h3>\n
8.7.1. Return time limit<\/h4>\n
8.7.2. Returns<\/h4>\n
8.7.3. Refunds<\/h4>\n
9. PROTECCI\u00d3N DE DATOS DE CAR\u00c1CTER PERSONAL. POL\u00cdTICA DE PRIVACIDAD<\/h3>\n
9.1. Data controller of your personal data.<\/h3>\n
9.2. Purpose about your personal data treatment.<\/h3>\n
\n
\n
9.3. Data treatment and its source.<\/h3>\n
\n
9.4 Communication of your personal data.<\/h3>\n
9.5. Storage time of personal data.<\/h3>\n
9.6. Signatory\u2019s rights.<\/h3>\n
\nJOS\u00c9 MESTRE, S.A.
\nAtt. Departamento de atenci\u00f3n al cliente (customer\u2019s service department)
\nRef. PROTECION DE DATOS
\nC\/Provid\u00e8ncia, 70
\n08024 – Barcelona
\nIn this mail, must be included a copy of an official identification document (ID card, VAT card, passport).<\/p>\n10. APPLICABLE LAW AND JURISDICTION<\/h3>\n